Customers are allowed to withdraw their declaration of contract within two weeks without any specification of reasons in writing (e.g. letter, fax, e-mail) or by sending back the goods. The two weeks’ period starts with the delivery of goods together with a detailed cancellation policy in writing. To meet the deadline of cancellation, the timely dispatch of the cancellation or the goods is sufficient. Our cancellation must be addressed to:

Thermopad GmbH
Rudolf-Diesel-Straße 11
72250 Freudenstadt
Fax: 07441-9328199
info@thermopad.de

Consequences of cancellation
In the case of cancellation, the mutually received payments, goods or services have to be returned within 14 days of the cancellation. The payment will be returned with the same payment method you used after receipt of the returned goods. We will bear the shipping costs of the reshipment.